UP TO 80% OFF ON THE ENTIRE STORE! hurry up!

Contact Us 

We’d love to hear from you! Whether you have questions, feedback, or business inquiries, our team is here to help.

We're happy to help!

Questions, concerns...? We want to help. Send us a message below

Thanks for contacting us. We'll get back to you as soon as possible.

Office

11 Ultimo lace,
NSW 2765. ( Rent A Space)

Email us

sales@virtuaimports.com.au

Call us

Phone: 041-034-4970
8:00AM - 5:00PM ACT

online clock

adding google map to website

Frequently asked questions

Have questions? We’re here to help

How long does shipping usually take?

  • Free Sydney Pick-Up: Available 7 days a week for your convenience.
  • Same-Day Delivery: Offered to customers within the Sydney Metro area.
  • Delivery Timelines:
    • Sydney Suburbs and Nearby States: 1-3 business days.
    • Long-Distance Locations: 7-10 business days.
    • Pre-Order Items: Please allow 12-14 weeks for delivery.

For any special delivery requests, feel free to reach out to us during your purchase process!

Can I choose a specific car model or color?

Yes, you can! We offer a variety of car models and colors to suit your child's preferences. Please check our catalog or website for the available options. Let us know your choice during the purchase process!

What should I do if there is a problem with my order?

If you encounter any issues with your order, please contact us immediately at 0410 344 970. Our team is here to assist you and resolve any concerns promptly.

Is there a warranty for the car beds?

Yes, all our car beds come with a 2-year structural warranty. This ensures that your purchase is protected against any manufacturing defects or structural issues. For more details, feel free to contact us!

Will you replace missing or defective parts?

Yes, we will replace any missing or defective parts. Please contact us as soon as possible with details of the issue, and we will ensure the replacement process is handled quickly and efficiently.

What are you looking for?

Your cart